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Using Expensemate as a cardholder

Articles showing new users how to get the most out of the Expensemate app and Mastercard.

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Using Expensemate as a cardholder
Using the app
Understanding transaction status
Learn about the different statuses used in the Expensemate app so you know the progress of your expenses.
Written byConner Toy
How to upload your receipt to a transaction
Learn the basics of Expensemate so you can start purchasing and administrating your expenses with ease.
Written byLuke McMullen
How to access your PIN
Learn how to use the Expensemate app to reveal your card PIN.
Written byLuke McMullen
Using the card
Understanding card limits and restrictions
Get to grips with the spend profiles we use on Expensemate cards.
Written byLuke McMullen
Card authentication and 3D Secure
Important information you need to know before making online purchases with your Expensemate card.
Written byLuke McMullen
Fraud
How to deal with fraudulent transactions
Learn how to dispute transactions when you see something suspicious on your Expensemate account.
Written byHarry Rix
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The Prepaid Mastercard® Card is issued by PayrNet Ltd pursuant to license by Mastercard International Inc. PayrNet Ltd is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900594). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. *Credit terms apply to payment of statements only and are offered separately by The Rix Group.